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Customer Survey
Sims is committed to superior quality and continual improvement. Please take a moment to complete the questionnaire below. If you find you will not be in need of our services again, please let us know so we can remove your account from our records keeping in mind that, should you need to use us again, you may be asked to complete a fresh credit application.
We appreciate your past business and look forward to your giving us the opportunity to provide your lifting needs in the future. We sincerely appreciate your feedback.
Your Name
Company Name
Address
City
State
Zip
Phone
Email
Does Sims consistently keep it’s commitment to you?
Yes
No
Which of our stores do you use?
Tampa
Orlando
Mulberry
Vero
Miami
Ft Myers
Daytona
Sarasota
How long have you been a Sims customer?
Less Than One Year
1 - 2 Years
3 - 4 Years
Over 5 Years
Overall, how would you rate your experience?
Excellent
Good
Fair
Poor
Would you recommend Sims to a colleague?
Yes
No
Why did you choose to Sims?
In Response to a visit by a sales rep.
At a colleague’s suggestion, if so who:
To get ideas and advice
No specific reason
Other:
Excellent
Good
Fair
Poor
Product Selection
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Price
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Product Availability
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Availability of Staff
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Knowledge of Staff
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Helpfulness of Staff
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Sales Process
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Field Service
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Shop Service
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Delivery Service
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Comments: max: 1000 | Your count:
10.0.2.52
38.103.63.18
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Customer Survey
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Sims Protection Program
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